Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Watch this video and find out how you and your Team can save time with eDesk through automation!
Create a Manual Usage Template to help your teams respond to customers quickly.
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Automate great customer care by creating pre-written messages that eDesk sends automatically to the customer upon closure of Amazon tickets. This…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
It's easy to set up eDesk's Agent Assist and HandsFree AI features - revolutionizing the way your customer support works.
Customer support is a balancing act between high customer expectations and your team’s limited resources. Customers want fast and accurate…
